Terms of Service

organic.marketing is a product operated by Digital Channel LLC (“Digital Channel,” “we,” “us,” or “our”). organic.marketing is one of several brands operated under Digital Channel LLC. These Terms of Service (“Terms”) govern your access to and use of the organic.marketing website and application (together, the “Service”). When you create an account, subscribe, or otherwise use the Service, you are entering into a binding legal agreement with Digital Channel LLC, and you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms, and “you” refers to that entity.

2. The Service

organic.marketing is a software tool that uses artificial intelligence to help you plan and execute organic marketing — including generating a personalized strategy, turning it into tasks, and drafting content assets and other materials based on the information you provide. The Service is a software product. It is not a marketing agency, and it does not provide legal, financial, tax, or other professional advice. You are solely responsible for the decisions you make and the actions you take based on the Service.

3. Your Account

• You agree to provide accurate, current, and complete information.
• You are responsible for safeguarding your login credentials and for all activity that occurs under your account.
• You agree to notify us promptly at team@organic.marketing if you suspect any unauthorized use of your account.

4. Subscriptions, Billing & Cancellation

Plans and billing

The Service is offered on paid monthly subscription plans. Current plans and prices are shown on our pricing page. Fees are billed in advance and are charged to your payment method through our payment processor, Stripe. By subscribing, you authorize us (through Stripe) to charge the applicable recurring fee.

Automatic renewal

Your subscription automatically renews each month, and your payment method will be charged the then-current monthly fee, until you cancel. Renewal happens at the start of each new billing cycle.

Strategy Credits

Each plan includes a monthly allowance of “Strategy Credits,” which are consumed when the Service generates content or strategy for you. Credits reset at the start of each billing cycle and do not roll over. We may adjust credit allowances over time; any change will be reflected on the pricing page.

Cancellation

You may cancel your subscription at any time from your account settings (via the customer billing portal). When you cancel, your subscription remains active until the end of the current billing period, after which it will not renew and you will not be charged again.

No refunds

All payments are non-refundable. We do not offer refunds or credits for any partial billing periods, unused Strategy Credits, or periods in which you did not use the Service. There is no free trial and no money-back guarantee. Because you can cancel at any time to prevent future charges, you control whether your subscription renews. This does not affect any rights you may have under applicable law that cannot be waived.

Price changes and failed payments

We may change our prices. If we change the price of your plan, we will give you reasonable advance notice, and the new price will apply to your next billing cycle. If a payment fails, we may suspend or limit your access until payment is resolved.

Taxes

Fees are exclusive of taxes unless stated otherwise. You are responsible for any applicable taxes, levies, or duties associated with your subscription, other than taxes based on our net income.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful, infringing, or harmful purpose;
• Reverse engineer, decompile, scrape, or attempt to extract the Service’s source code, prompts, models, or underlying methodology;
• Resell, sublicense, or provide the Service to third parties as a service, or use it to build a competing product;
• Attempt to circumvent usage limits, security, or access controls, or interfere with or overload the Service;
• Submit content that is illegal, infringes others’ rights, or violates the policies of the platforms where you publish; or
• Use the Service to generate spam, deceptive, or abusive material, or to impersonate any person or entity.

6. Your Content and AI Output

“User Content” means the information and materials you submit to the Service — including your business details, audience, offers, writing samples, and any other inputs. “Output” means the content and materials the Service generates for you.

• You own your User Content. You grant us a worldwide, non-exclusive license to host, process, and use it as needed to operate and improve the Service, including by sending it to the third-party AI provider that powers our features (see our Privacy Policy).
• As between you and us, you own the Output you generate through the Service, to the extent permitted by law. You are responsible for reviewing and editing Output before you use it.
• Output is generated by artificial intelligence and may not be unique. Similar Output may be generated for other users, and we make no guarantee that Output is original or non-infringing. You are responsible for ensuring your use of Output complies with applicable law and any third-party platform rules.

7. Our Intellectual Property

The Service — including its software, design, user interface, prompts, frameworks, methodologies, and all related content — and the trademarks, logos, and brand names “organic.marketing” and “Digital Channel” are owned by Digital Channel LLC or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. No other rights are granted. You may not copy, modify, distribute, or create derivative works of the Service, or remove any proprietary notices, except as expressly permitted.

8. AI Disclaimer; No Professional Advice; No Guaranteed Results

• The Service relies on artificial intelligence, including third-party AI models. Output may be inaccurate, incomplete, outdated, or unsuitable for your situation, and should be independently reviewed before use.
• The Service does not provide legal, financial, tax, accounting, or other professional advice. Consult a qualified professional where appropriate.
• We make no guarantee of any particular outcome — including audience growth, leads, revenue, rankings, or marketing results. Results depend on many factors outside our control.

9. Third-Party Services

The Service integrates with third-party services (for example, Stripe for payments) and may reference third-party platforms. We are not responsible for third-party services, and your use of them may be subject to their own terms and policies.

10. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage. We do not warrant that the Service will be uninterrupted, error-free, secure, or that Output will meet your requirements.

11. Limitation of Liability

To the maximum extent permitted by law, Digital Channel LLC and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Digital Channel LLC and its owners, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service or Output, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ends. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

14. Changes to the Service and These Terms

We may modify the Service or these Terms from time to time. If we make material changes to these Terms, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law; Dispute Resolution; Arbitration

Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules, and by applicable U.S. federal law (including the Federal Arbitration Act).

Informal resolution first

Before bringing a formal claim, you agree to first contact us at team@organic.marketing and give us at least 30 days to resolve the matter informally. Most concerns can be resolved this way.

Binding arbitration

If we cannot resolve a dispute informally, you and Digital Channel LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except as set out below. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration may take place in Sheridan County, Wyoming, or be conducted remotely by phone, video, or written submissions. The arbitrator’s decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class action and jury trial waiver

You and Digital Channel LLC agree to bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative action. You and Digital Channel LLC each waive any right to a jury trial. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding.

Exceptions

Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual property or to address unauthorized access to or misuse of the Service. For any matter not subject to arbitration, the state and federal courts located in Sheridan County, Wyoming will have exclusive jurisdiction, and you consent to personal jurisdiction there.

Your right to opt out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing team@organic.marketing with your name and a statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

16. Miscellaneous

• These Terms, together with our Privacy Policy, are the entire agreement between you and Digital Channel LLC regarding the Service.
• If any provision is found unenforceable, the remaining provisions remain in effect.
• Our failure to enforce any provision is not a waiver of our right to do so later.
• You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• We are not liable for delays or failures caused by events beyond our reasonable control.

17. Contact

Digital Channel LLC
30 N Gould St, Ste N
Sheridan, WY 82801
Email: team@organic.marketing